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Enterprise platform / Voice, text & AI agents

ViaRah

Run your businessby voice or text.

Ask Sharky to arrange a meeting, follow up with a contact or help gather leads. ViaRah gives teams voice and text control over their work, alongside the customer conversations and business information they need.

Book a ViaRah & Sharky walkthrough

Python
Django
Vue 3
TypeScript
PostgreSQL
Celery
Redis
WebSockets

Voice and textAsk Sharky to act

Ask for the work to be done.

Ask Sharky to arrange a meeting from an email, include the contact details and create a task to prepare.

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Inside the project

A complete view of your business.

A customer conversation can become a meeting, a sales opportunity or work for the delivery team. In ViaRah, staff can handle those steps alongside their email, WhatsApp and LINE conversations. Sharky lets them ask for work by voice or text, while managers can follow sales, delivery, support and accounting in the same platform.

Project: ViaRah
Scope: Enterprise operations + communications + AI agent automation

01 / The challenge

Keep the conversation connected to the work.

When customer messages and business records live in separate applications, staff have to carry the details between them. A promise made in a conversation still needs a task, an owner and follow-up. Teams delegating that work to AI also need control over what an agent can access and do.

02 / The approach

Make the business accessible through Sharky.

Staff can ask Sharky to arrange a meeting from an email, update contacts or prepare a follow-up task. Teams can also delegate recurring work, such as lead gathering, to agents that follow their agreed procedures. Agents work within the requesting user's access and can pick up ongoing work in a later session.

Using the application

What people can do.

Run the platform through Sharky

Ask Sharky to arrange a meeting from an email. The example shown includes the calendar event, contact details and a task to prepare, all requested in one conversation.

Help sales teams follow through

Teams can delegate lead gathering and tasks at different sales stages to AI agents. They define the procedure, and the agents work with the relevant contacts and opportunities.

Your communications, in ViaRah

Connect your email, WhatsApp and LINE accounts to read and send messages in ViaRah. Your conversations sit alongside the contacts and customer relationships you are working on.

Follow a customer beyond the sale

Sales, delivery and support teams can see their work for the same customer. Managers can follow that relationship through production, service commitments and accounting.

Delegate work that takes more than one conversation

Teams can give agents repeatable procedures and return to the work in a later session. The agent retains its working context and follows the access permissions of the person who assigned the task.

Know which service commitments need attention

Support leads can review the team's workload alongside deadlines to respond, start work and finish it. They can open the underlying requests to investigate what needs attention.

Under the surface

The stack.

Python
Django
Vue 3
TypeScript
PostgreSQL
Celery
Redis
WebSockets

A closer look

See the different sides.

01 / Sharky Chat
Ask Sharky to arrange a meeting from an email, include the contact details and create a task to prepare.
Application capture

02 / Business overview
Managers can review sales, delivery, support and accounting, then open the customer or work item that needs their attention.
Application capture

03 / Service & support
See current workload alongside response, start and completion obligations.
Application capture

Your next project

Run your business with Sharky.

Bring the work you do every day. See how ViaRah connects your communications, business records and agent workflows.

Book a ViaRah & Sharky walkthrough Prefer to write? Send a project brief Online consultation with the Via Logos team.